Our Reseller FAQ's
FAQ - Website Development
1What is the role of a re-seller
As a re-seller you generate your own clients and sell our products to them (as well as your own if you have them). You liaise with the client to assess their needs, then work with HQ to develop their online solution. You are responsible for populating the content on their site, training them and providing ongoing support.
2Do I need one of your websites?
Yes, it is a requirement of the re-seller program that the re-seller has a Ascent Global Business website. This makes you more credible because you are using what you are selling and also helps to improve your knowledge of the tools.
3What training do re-sellers receive?
4What sort of wholesale pricing do I get?
Once you sign-up, you can get flat pricing for the customers. For example, a static website starts from $299 up. For other web elements, you need to contact us separately from the Project area.
5Will my clients know about Ascent Global Business?
No your clients will not know about your relationship with Ascent Global Business. Everything is re-branded as yours including the footer that appears on your client's website so they will never see anything with Ascent Global Business branding on it.
6What do I need to become a re-seller?
First, you need to have a current client base that you can sell our products to - ideally an existing business that you can add a website design service to. Second, you need to be willing to put in the effort to build your business as we have minimum sales targets that our re-sellers need to meet in order to remain in the program. Also, it's important that you share the same passion for the internet and business values that we do.
7How does billing work?
There are a couple of options for re-sellers when it comes to billing your clients. We can create your invoices for you automatically for new orders and monthly service fees ($10/month), or you can do it yourself.
8Who provides ongoing support to the client?
The re-seller is responsible for providing ongoing technical support to the client, so it is important that you have a wide knowledge of the internet and technology. Any challenges that you cannot resolve on your own will be passed on to the Ascent Global Business email/chat and they will give you an answer to pass onto your client. No one from HQ ever liaises with your clients so you are fully responsible for their ongoing support. However, you can refer them to Ascent Global Business support which is at minimal cost $99/year ( Basic Plan) and get rid of all troubles.
9Do my clients have to host with Ascent Global Business?
Yes, because our software is proprietary and therefore hosted in our own environment. This is good for your client because it is a sophisticated, fully redundant hosting environment and they also get all our free software upgrades automatically. If they want to host separately, they need to pay $200 one time fee and they lose the free upgrades and our software.
10Can I discount or increase my pricing?
You have complete control over your retail pricing so you can set it as high or as low as you like. Our wholesale pricing will always remain constant.
11What Internet products and services can I offer my clients?
As an Ascent Global Business re-seller, you can sell you clients any of our products including website design, Graphics design, Ready-made applications, Mobile apps, SEO and a wide range of website add-on tools.